
Welcome
These policies are designed to establish clear standards that will help make the learning process orderly, fair, and effective. They will help us to:
Organizing the class: They define schedules, attendance, and punctuality.
Create commitment: students know what is expected of them (participation, tasks, respect).
Avoid conflicts: They set clear rules about payments, cancellations, or class rescheduling.
Guarantee quality: They ensure that everyone receives consistent and professional instruction.
Promoting respect: They foster a suitable environment between teachers and students.
In summary, the following policies will help both the teacher and the student to have clear expectations, which improves the learning experience.
Policies
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Lis ile İspanyolca educates its students according to the Common European Framework of Reference for Languages (CEFR).
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All educational materials (books, exercises, practice materials, videos, etc.) are provided virtually and free of charge.
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Language classes are taught virtually (live) via Zoom, with each session lasting 50 minutes. Classes can be individual or group-based, depending on the chosen plan.
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Before starting, students can take a placement test to determine their appropriate level. Placement will depend on the student's commitment, practice, and attendance.
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Lis ile İspanyolca will record all live classes.
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Group classes are limited to a maximum of 8 students.
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Payment must be made in advance via bank transfer and/or cash deposit (as instructed by the sales staff after prior coordination via the number listed on the website). Your class reservation is only confirmed once payment is received.
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Lis ile İspanyolca is not responsible if you deposit money into an account other than ours.
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Cancellations must be made at least 24 hours in advance. Otherwise, the class will be considered taken and will not be rescheduled.
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If the student does not attend the class at the agreed-upon time, the class will be considered taken and will not be rescheduled or refunded.
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The instructor will wait a maximum of 10-15 minutes. This time cannot be made up.
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No refunds will be issued once the course or package has started, except in the case of cancellation by the instructor.
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Student Responsibilities
The student must:
* Have a good internet connection.
* Have access to the agreed-upon platform.
* Participate actively in class.
* Respect the instructor and classmates. -
Instructor Responsibilities
The instructor agrees to:
* Teach the class on time.
* Prepare the appropriate materials.
* Guide language learning in a structured manner.
* Monitor progress consistently. -
Study materials will be provided by the instructor (when applicable). Assigned tasks are a fundamental part of the student's learning process.
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Recording, distributing, or reproducing classes or materials without prior authorization is prohibited.
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By making the payment, the student confirms that they have read and agree to the policies described.
Promotions Policy:
The promotions offered aim to provide special opportunities to new and current students. To ensure transparency and organization, the following conditions apply:
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Limited Validity
All promotions have a specific start and end date. They will not be applied outside the established period. -
Personal and Non-Transferable Use
Promotions are valid only for the individual who purchases them and cannot be transferred to third parties. -
Not cumulative
Promotions cannot be combined with other offers, discounts, or packages. -
Advance payment
To access any promotion, payment must be made in advance within the indicated timeframe. -
Non-refundable
Promotions are non-refundable and cannot be exchanged for cash. -
Rescheduling
Classes purchased as part of a promotion can be rescheduled with at least 24 hours' notice. Otherwise, the class will be considered taken. -
Package duration
Promotional packages must be used within the stipulated time (e.g., 1 month). Classes not used within this period will not be refunded. -
Changes to promotions
We reserve the right to modify or cancel promotions at any time, always respecting the terms and conditions of those who have already purchased them.

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